The company I work for is pretty sucky. (I know, I really know how to pick ’em.) Since this isn’t just my opinion, it has been getting very bad reviews by both current and former employees on popular rating sites. Today, in an all-hands call, our HR guy told us that this was “a bad thing” and that we should please remember that “such negative statements hurt our company”. He named the site and while he was speaking, people all around the conference room picked up their iPads and mobile phones to check said site.
Good job, HR guy.
Oh, and, of course the approach of actually reading the feedback and fixing valid issues has not occurred to anybody.