My co-worker H. needed a new ID card, because his expires soon. He read the info on how to get a renewed ID card, and among other things it said “send in a new photo”. He didn’t want the hassle of having a photo taken, so he simply told them his ID card was lost – and got a renewed card without the hassle.

Co-worker P., who is back from vacation, once asked for a renewal on his ID card because it was expiring in December. What he got was a new ID card – also valid for December – in mid-January.

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